Terms of Sales
We welcome you to our website www.planète-extensions.com
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Planet Extensions & Sarrati
36 rue Paul Louis mail
37700 SAINT PIERRE DES CORPS France
This website is operated by Planète Extensions & Sarrati. On this site, the terms "we", "our" and "our" refer to Planète Extensions & Sarrati. Planète Extensions & Sarrati offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting this site and / or purchasing one of our products, you engage in our "Service" and agree to be bound by the following terms ("General Conditions of Sale", "General Conditions of Sale and Use" , "Terms"), including additional terms, conditions and policies referred to herein and / or accessible by hyperlink. These General Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, who are sellers, customers, merchants, and / or content contributors.
Please read these General Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these General Conditions of Sale and Use. If you do not agree to all of the terms and conditions of this agreement, then you must not access the website or use the services offered therein. If these General Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these General Conditions of Sale and Use.
All new features and tools that will be added to this store at a later date will also be subject to these General Terms and Conditions of Sale and Use. You can consult the most recent version of the General Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these General Conditions of Sale and Use by posting updates and / or changes on our website. It is your responsibility to check this page periodically to see if any changes have been made. Your continued use of or access to the website after the posting of any changes constitutes your acceptance of those changes.
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PREAMBLE:
These general conditions of sale are concluded between the company Planète Extensions & Sarrati (See legal notices) and all persons wishing to make a purchase via this website, hereinafter, the buyer. By validating his order, the Customer declares that he accepts without reservation all of these general conditions of sale and declares that he has the capacity to enter into a contract with our company.
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1. OBJECT
The present conditions of sale aim to define the contractual relations between the company planet-extensions & Sarrati and the purchaser as well as the conditions applicable to any purchase made through this site. These conditions of sale will prevail over all other general or specific conditions not expressly approved by the company. Planète Extensions reserves the right to modify its general conditions of sale at any time without notice: the conditions applicable will be those in force on the date of the order by the buyer.
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2 - CHARACTERISTICS OF THE GOODS OFFERED
The products offered are those presented on the site and are accompanied by a detailed description. These products are offered within the limits of available stocks and as long as they are visible on the site. In case of unavailability of the product after placing the order, Customer Service will inform the buyer by email: the order will be automatically canceled and no debit will be made.
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3 - PRICES
The prices appearing on this site are inclusive of all taxes, the company is not subject to VAT. Processing and transport costs are applied and detailed when ordering. Planète Extensions & Sarrati reserves the right to modify its prices at any time: the products are invoiced on the basis of the prices in force at the time of the validation of the order, subject to availability. The products remain the property of Planète Extensions until full payment of the order.
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4 - GEOGRAPHIC AREA
The online sale of the products presented on the site is reserved for buyers who reside in France (mainland France and overseas), Europe, Asia and Africa, and America.
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5 - ORDERS
Anyone who wishes to buy a product online via the site must follow the ordering process which includes an identification phase, a verification phase, a validation phase for the chosen products, a payment phase under the conditions provided and a phase order confirmation and payment. Confirmation of the order implies acceptance of these conditions of sale.
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6 - PAYMENT
The price is payable when ordering. Online payments are made through a secure system. Debits are made as soon as the order is confirmed.
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7 - DELIVERY
Packages are generally dispatched within 3 to 7 days (working days) after the order has been processed. Delivery times are indicative and include processing, delivery and shipping. The standard shipping method is Colissimo with tracking, delivered without signature, and the Letter Followed by the Post Office. If you want a delivery with signature, an additional cost applies, please contact us. In the event of delivery by Colissimo, we will provide you as soon as possible with a link that will allow you to track the delivery of your package online.
Shipping costs include packaging, handling and postage. Other modes of transportation are also available.
Free delivery from 75 € of purchase in all our geographical delivery areas
- Overseas and other countries:
delivery costs vary depending on the country of destination
We advise you to group your purchases into a single order. We cannot group two separate orders and you will have to pay the shipping costs for each of them.
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8- RETURN OF YOUR PACKAGE
Non-professional buyers benefit from a withdrawal period of 15 working days from the delivery of their order to return (re-shipment costs at their expense) the product to the company Planète Extensions for exchange or refund without penalty. Returns are to be made in complete original condition (packaging, accessories, instructions, etc.) allowing them to be marketed in new condition and accompanied by a copy of the purchase invoice. This right does not apply to immediately reproducible unsealed products and personalized products on request. WE DO NOT ACCEPT RETURNS FOR ITEMS THAT HAVE BEEN USED. In the event of reimbursement, the delivery costs are not reimbursed.
For any return, please contact us in advance to open a return file.
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9- GUARANTEES
All the products supplied benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance, they may be returned to the company Planète Extensions which will exchange or reimburse them. All complaints, requests for exchange or reimbursement must be made after contacting us, with a reasoned complaint and copy of the invoice, within fifteen days from delivery.
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10 - RESPONSIBILITY
The company Planète Extensions, in the online sales process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus break in service or other involuntary problems, as well as any fact qualified as force majeure. The photographs accompanying the products are communicated for illustrative purposes but cannot ensure perfect similarity, particularly with regard to colors. In case of doubt or for any further clarification, it is advisable to contact Customer Service.
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11- PERSONAL INFORMATION
Personal information is necessary for order management and commercial relations. In accordance with the law relating to computers, files and freedoms of January 6, 1978, personal information relating to buyers may be subject to automated processing. Users have the right to access and rectify data concerning them, in accordance with the law of January 6, 1978.
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12- INTELLECTUAL PROPERTY
All the elements of this site are and remain the exclusive intellectual property of the company Planète Extensions. Only use for private use is permitted. Any partial or total reproduction of all or part of the elements appearing on this site is prohibited.
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13- SETTLEMENT OF DISPUTES
These general conditions of sale are subject to French law. The language of this contract is the French language. In the event of a dispute, the French courts will have sole jurisdiction.
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